Ultrasound that comes to you.

A: For urgent scans, we aim for a 24-hour turnaround. Non-urgent scans can be completed within 4 business days.

A: Reports are delivered within 24-48 hours. Urgent results can be communicated verbally with the referring doctor.

A: We have an online image viewing portal that can be accessed by registering with us. To create an account, contact us at [email protected] or call us at 1300 600 039.

A: Yes, all our sonographers are members of the Australian Sonographer Accreditation Registry (ASAR) and have extensive experience in clinical settings.

A: We utilise state-of-the-art ultrasound equipment maintained to the highest standards and adhere to strict protocols. Our sonographers are regularly trained on the latest techniques and procedures.

A: Preparing your home for a mobile ultrasound visit is simple. Ensure that the area where the scan will take place is clean, quiet, and has sufficient space for the ultrasound equipment and the sonographer to work comfortably. It's helpful to have a bed or a comfortable chair available for you to lie down if needed. The sonographer will bring all the other required items. Our team will provide specific guidance when you book your appointment to ensure a smooth and efficient visit.

A: Preparation depends on the type of scan:

Urinary Tract, KUB, Kidney, Bladder, Prostate, Pelvis, First Trimester Pregnancy:

• Adults: Drink 1L water 1 hour before. Avoid emptying the bladder.
• Ages 2-8: 2 glasses of fluid (not milk) 1 hour before. Avoid emptying the bladder.
• Under 2: Normal feeding, extra fluids encouraged.

Gallbladder, Upper Abdomen, Liver, Leg Arteries, Renal Arteries and Aorta:

• Adults: A 6-hour fast is required. Water, black tea/coffee, and medications are allowed.
• Diabetics/Children: 4-hour fast preferred.

Thyroid, Testes, Breasts, Musculoskeletal, Hernia, Other: No preparation needed.

A: For Medicare-eligible ultrasound with a valid referral, you pay only the quoted gap and Modia Health handles the Medicare benefit for you. The exact gap depends on the location, service type, and eligibility. Please contact us to confirm the cost before booking. For scans at your GP practice, you'll find the pricing details on the location's respective booking page.

A: Results are sent directly to the referring doctor or healthcare provider within 24-48 hours.

A: The safety and well-being of our patients are our highest priorities. If an urgent finding is identified during your ultrasound scan, our sonographer will immediately inform your referring healthcare provider and discuss the next steps for your care. We ensure that critical results are communicated promptly to facilitate timely medical intervention. You will also be notified as soon as possible to discuss the findings and any necessary actions.

A: Yes, you can cancel your appointment via phone or email. A $50 cancellation fee applies for same-day cancellations. Rescheduling is possible without additional charges.

A: Modia Health is dedicated to providing compassionate and tailored care for patients with cognitive impairments, dementia, and other geriatric conditions. Our experienced practitioners are trained to communicate effectively and respectfully, ensuring a comfortable and supportive environment during your mobile ultrasound, X-ray, or IV infusion session. We adapt our approach to meet your unique needs, making the experience as stress-free as possible.

For people with disabilities, we offer sensory-friendly, patient-paced ultrasound appointments with full accessibility for wheelchair users and complex mobility needs. Our team has specialised training in disability care to ensure a comfortable experience.

A: Yes, you are welcome to have a family member or caregiver accompany you during your mobile ultrasound appointment. We understand the importance of support during medical procedures and strive to create a comfortable and reassuring environment for our patients. Simply inform us when booking your appointment if you wish to have someone present, and we will accommodate your request.

A: Absolutely. Modia Health utilises state-of-the-art portable ultrasound equipment that delivers high-resolution images comparable to those obtained in hospital settings. Our accredited sonographers are highly trained to ensure precise and reliable results, whether the ultrasound is conducted at your home, GP practice, or another convenient location. We adhere to the same rigorous standards as hospital-based services to provide accurate diagnostics.

A: Yes, ultrasound is a safe and widely used imaging method for monitoring the health and development of the baby during pregnancy. It uses sound waves to create images without exposing the mother or baby to radiation. At Modia Health, our experienced sonographers follow all safety guidelines to ensure a secure and comfortable ultrasound experience for both mother and child. If you have any concerns, feel free to discuss them with our team before your appointment.